Privacy Policy

Last updated: [Insert Date]

This Privacy Policy describes how Nedyra (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit or make a purchase from nedyra.com.

We comply with applicable privacy laws, including the EU General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA/CPRA), and other relevant U.S. laws.

By using our website, you consent to the practices described in this policy.

1. Information We Collect

We collect personal information to provide our services, process your orders, and improve your shopping experience.

A. Information You Provide

  • Name

  • Shipping and billing address

  • Email address

  • Phone number

  • Payment information (processed securely by payment providers)

  • Order details

  • Customer service messages

We never store full credit card numbers.

B. Information Collected Automatically

When you visit our site, Shopify and analytics tools automatically collect:

  • IP address

  • Device details (browser, operating system, screen size)

  • Browsing behavior on our site

  • Referring websites

  • Time spent and pages viewed

C. Cookies & Tracking Technologies

We use cookies to:

  • Operate our store (essential cookies)

  • Analyze traffic and performance

  • Offer personalized content

  • Deliver and measure marketing campaigns

You can control non-essential cookies via our Cookie Settings panel.
(See our Cookies Policy for full details.)

D. Information from Third Parties

We may receive data from:

  • Shopify

  • Payment providers (Shop Pay, PayPal, Apple Pay, etc.)

  • Advertising platforms (Meta, Google, TikTok)

  • Email marketing tools (Klaviyo, Omnisend, etc.)

2. How We Use Your Information

We use your personal data to:

✔ Process and deliver your orders

  • Payment processing

  • Shipping and fulfillment (including Amazon MCF if used)

  • Order communication and tracking

Provide customer support

  • Respond to inquiries

  • Handle returns/refunds

  • Resolve issues

Improve our website & services

  • Analyze browsing behavior

  • Optimize product performance

  • Enhance user experience

Marketing & communication (only with consent or legitimate interest)

  • Send emails or newsletters

  • Personalized ads (EU: only with consent)

  • Retargeting campaigns

You can opt out at any time.

3. Legal Basis for Processing (EU Customers)

Under GDPR, we process your data based on:

  • Contract (to fulfill your order)

  • Consent (for cookies, newsletters, marketing)

  • Legitimate interest (security, fraud prevention, analytics)

  • Legal obligation (tax, accounting, compliance)

4. Sharing Your Information

We share data only with trusted partners necessary to run our business:

A. Service Providers

  • Shopify (our store platform)

  • Payment processors (Shopify Payments, PayPal, etc.)

  • Shipping companies

  • Amazon MCF (if used for fulfillment)

  • Email marketing providers

  • Analytics tools (Google Analytics, Shopify Analytics)

B. Legal Compliance

We may share information if required to:

  • Comply with laws

  • Respond to legal requests

  • Protect our rights

We do NOT sell personal information.

For U.S. customers, some sharing may be considered “selling” or “sharing” under CCPA. You may opt out at any time.

5. Data Retention

We retain your information only as long as necessary:

  • Orders: 6–10 years (tax and accounting requirements)

  • Marketing data: until you unsubscribe

  • Analytics data: typically 12–36 months

  • Customer service messages: 1–2 years

You may request deletion at any time (unless we must keep data for legal reasons).

6. Your Rights

EU / EEA Customers (GDPR)

You have the right to:

  • Access your data

  • Correct your data

  • Request deletion

  • Restrict processing

  • Withdraw consent

  • Export your data

  • Object to marketing

Contact us at support@nedyra.com to exercise any rights.

U.S. Customers (CCPA/CPRA)

You have the right to:

  • Know what personal information we collect

  • Request deletion

  • Opt out of “sharing” for advertising

  • Correct inaccurate data

  • Limit the use of sensitive information

You can make requests via support@nedyra.com.

7. Security

We take security seriously and use:

  • Encrypted connections (HTTPS)

  • Secure payment gateways

  • Limited access controls

  • Shopify’s built-in security and PCI compliance

No system is 100% secure, but we follow best practices to protect your data.

8. International Transfers

Because we operate globally, your data may be processed outside your country.
We rely on:

  • Standard Contractual Clauses (SCCs)

  • Adequacy decisions

  • Equivalent safeguards
    to ensure GDPR-level protection.

9. Children’s Privacy

Our website is not intended for children under 16, and we do not knowingly collect data from minors.

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in technology, laws, or business practices.
The latest version will always be posted on this page with the updated date.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us: